What Customers Say About Smart Delivery ServiceThe Smart Courier Choice since 1989
“I would like to extend our gratitude for your company’s assistance during this time of crisis with the UPS strike. We feel that we have a competitive advantage thanks to companies like Smart Delivery. We recognize that emotions may run high on an operations level. We appreciate your teams understanding in these matters. Contact me if this becomes a concern. We sincerely appreciate the extra effort that has been provided and would just like to say keep up the good work.”Bill M.
“I wanted to write a short note to thank you and your coworkers for the consistent high level of service that you provide for this company.
I am sending a few items in appreciation for the work you do. I am looking forward to continuing an excellent working relationship.”JM
“Thank you for being such an excellent courier service. I am pleased with how easy it has been to arrange deliveries and how friendly your representatives are on the phone.
Thanks for all the great service- I appreciate it!”Kelly O
“Smart proved to be the best choice as they could provide excellent customer service,” says Branch Manager Dan Anderson. In recognition of Smart’s superior customer service, Dan, Chris Conrad and the rest of the local management team expanded Smart’s coverage to the five Minneapolis/St. Paul area branches. Adds Dan, “Since 1993, we have worked well together [with Smart], providing speed and convenience to our customers.”Dan A
“So many times it seems we only notify vendors when they do something wrong. The reason I am writing to you is to thank you and your staff for the wonderful service and attitude we have received from Smart.”Barb
“Polite. Detailed. Fast. What more can someone ask for these days?!I called in kind of a panic (had never called before) and didn’t even know how quickly a delivery could be made. But you walked me through the process and made the pick-up/delivery far faster than I imagined. Thank you!”Jennifer
“Great customer service! Able to guide me when I am unsure, asks relevant questions, always offers me a tracking number and is clear and concise when explaining things. New to my current position, this is extremely helpful. Thank you guys so much for all the great help, all the time!”Donna
“Keep up the good work! Thank you!”Bernie
“Your driver was very prompt to pick up the package and it was delivered on time.”Tria